Bad PR

August 31st, 2010 | Author | General

A PR person’s worst nightmare is finding out as the news breaks that a client has been less than forthcoming. You’re then forced to play a game of catch-up and backtracking, which can destroy your credibility. This applies to both public figures and organizations. Just ask certified Long Beach PR firms.

In today’s electronic world, anyone with access towards the Web can become an investigative reporter and widely distribute info within seconds. So, if you’ve got something you’re not keen to release keep in mind that someone, somewhere is likely going to find out. If that happens you are boxed into a reactive fire-fighting mode rather than controlling the content.

The bottom line is you want to become the manager of your message. Give your PR people the capability to do so by following these basic PR tenets.

Tell PR staff the truth early and often. This guidance is given by many reputable New Orleans PR firms.

This allows your team to strategize about what info should be released when. You have the advantage of controlling the message instead of reacting once the information has already leaked. It is more advantageous to become forthcoming and candid instead of respond towards the “did you know about this?” line of questions.

Share corporate developments with your public relations counsel, even if it seems insignificant to you.

Lost funding for a project? Had to stop construction due to permit issues? Maybe it is all in a day’s work to you, but if it affects employees, contractors, visitors flow or investors, it might be newsworthy after all. At the really least, key stakeholders ought to hear developments – great or poor – from you very first, not read about it within the newspaper or on a blog.

Remember that most people are willing to forgive a mistake or error in judgment if you’re honest about it.

You may believe a personal misstep or corporate misdeed is unrecoverable, but individuals comprehend we’re all human and make mistakes. Seek advice from your trusted advisors and be sure to include your PR pro. Get your message out and stick towards the facts; apologize if appropriate. Keep in mind that sometimes the news isn’t about the mistake itself (extra-marital affair, illegitimate child, insider trading, etc.) but the fact that a person lied about it. You should see some Sacramento PR companies.

Numerous people refer to PR professionals as “spin doctors.” Call it what you would like, but our goal is to assist clients put their best foot forward even within the worst of times.

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